ebay..izskaidrojiet, lūdzu!

Izskaidrojiet, lūdzu, kādā sakarā man kaut kas tāds ir atnācis? :D
es šodien ieraudzīju, ka man ebayā ir neizlasītas 3 vēstules..

Your eBay Buyer Protection case is open. If you are unable to work things out with the seller, you are now eligible to escalate this case to eBay Customer Support for a final decision.
If we don't hear from you by 01-24-2014, we'll assume you worked things out with the seller and your case will automatically close. Once your case closes, it cannot be re-opened.
Details on how to escalate your case:
Follow the Case Details link below
Click "Respond to Case"
Select "Escalate this case" to eBay Customer Support
Click "Submit" after providing additional details you'd like to share about your case
If you were able to work things out with the seller, please close this case:
Follow the Case Details link below
Click "Respond to Case"
Select "Close the case"
Click "Submit"
Here are the details of your case(s):
Seller ID: austinstore2002