Arieta, Viiiii* - es palasīju viņu policy - tur minēts, ka sellerim ir jāatgriež nauda gadījumā, ja pārkāptas intelektuālā īpašuma tiesības un pārdots feiks.
Documents Required:
1. In these cases, Buyer should provide proof for detention by the customs of the importing country to show the reasons of detention.
2. Supplier should provide information on the reasons for detention that the customs of the importing country provides to the logistic company, if any.
Customer Service Actions:
To resolve this dispute, AliExpress.com will ask Buyer and/or Supplier to provide the information and evidence to prove the reasons for customs detention within 7 days.
Principles:
1. After AliExpress.com notifies Buyer to complete customs clearance at the importing country, if Buyer takes possession of the products within the time limit prescribed by AliExpress.com, AliExpress.com will release the funds in full to Supplier.
2. If the customs clearance is not completed for the products due to Buyer’s default and as a result the products are destroyed or confiscated by the customs, Buyer shall be responsible for breach of contract, and Supplier shall be considered as having performed his or her obligations. Accordingly, AliExpress.com shall release the funds in full to Supplier.
3. If the package is returned to Supplier due to Buyer’s default, the case will be handled in accordance with the principles of Section 3 "Package Returned".
4. If Buyer is unable to complete customs clearance and has provided the proof for detention by customs, AliExpress.com will determine whether the detention is the Buyer's responsibility or the Supplier's responsibility based on the following principles:
(1) Supplier's responsibility: if customs clearance cannot be completed due to the fact that the products infringe intellectual property rights or are fake goods, Supplier shall bear the sole responsibility.
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